Rabot works in harmony with the live support team.
Rabot, NLP, Natural language processing and AI and artificial intelligence supported, can also work integrated with Rabot Web Panel. Customers coming from different channels have the chance to reach the live customer representative where they need to get answers. The customer representatives contact the customers by seeing the correspondence process with Rabot.Details
Integrates with different platforms with API support.
Rabot can work with WhatsApp Business, Skype, Messenger, Wechat, and Telegram API. It does not charge a fee based on the number of answers given. With Rabot, you can increase the platforms you provide live support services without increasing your costs.Details
Endless benefits of our Rabot Chatbot
Flexible Server Options
It offers hosting options according to customer preference: It can be installed on On-premise and Cloud servers.
It can respond to customers in many social media or messaging platforms. Your website has integration options, including your Mobile App.
It eliminates waiting and queuing time to meet with the customer representative. It provides 24/7 service and increases customer satisfaction.
No Extra Costs
It provides services with a fixed budget. It has unlimited customer representative identification and unlimited messaging with Chatbot.
Lowers Your Costs
It helps you reduce costs by enabling you to conduct live support operations with fewer customer representatives.
NLP, Natural Language Processing technology, on the other hand, understands customers' needs correctly. It increases sales by offering them the right products and services instantly.
Project Specific Solutions
It is developed specifically for the customer's project and needs. Integration with required services (stock, order, cargo, etc.) can be made.
Reduces Your Workload
In the live support task, it helps the representatives to reduce the workload and thus, the employees to work more efficiently.
Offers Messaging Panel
At the point where the bot cannot respond, the correspondence falls on the panel, and the appropriate representative continues to meet. All interviews can be recorded and reported.
Our Customers' Thoughts About Us
Korcan K.Proje Yöneticisi, Shell & Turcas A.Ş.
“We received the Chatbot solution developed by Rabot for us in a timely and complete manner. We completed the project in harmony without any problems during the process. Working very efficiently and quickly as a team, we have presented our Chatbot channel to our customers. Thanks to the entire Rabot team.”
Naz Hazal S.Project Manager
We had the opportunity to work with Rabot in our Web Chatbot and Whatsapp Corporate Line process. They provided us with the solution that will make our work easier in a very short time and completely.
Throughout the project process, we have progressed in harmony and solution-oriented. Many thanks to the entire Rabot team.